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Sorilunthavi

Financial Recovery Specialists

Privacy Policy

Your privacy matters to us at Sorilunthavi

Last Updated: February 15, 2025
This privacy policy is effective as of February 15, 2025, and applies to all users of sorilunthavi.com

Information We Collect

At Sorilunthavi, we collect information to provide better financial recovery services and educational resources. Here's what we gather and why:

Personal Information

  • Name, email address, and phone number when you contact us or register for our programs
  • Mailing address for program materials and correspondence
  • Financial situation details you choose to share during consultations
  • Communication preferences and program interests

Technical Information

  • IP address and browser information for security purposes
  • Website usage patterns to improve our resources
  • Device information for compatibility optimization
  • Cookies and similar tracking technologies as detailed in our cookie notice

How We Use Your Information

Your information helps us deliver personalized financial recovery guidance and maintain our educational programs effectively. We never sell your personal data to third parties.

  • Provide consultations and program recommendations tailored to your situation
  • Send educational materials and program updates you've requested
  • Respond to inquiries and provide customer support
  • Improve our website functionality and user experience
  • Comply with legal requirements and prevent fraudulent activity
  • Analyze program effectiveness to better serve our community

Information Sharing and Disclosure

We maintain strict control over your personal information and only share it in specific, limited circumstances:

Authorized Service Providers

We work with trusted partners who help us deliver our services. These include email service providers, payment processors, and educational platform vendors. All partners must agree to protect your information according to our standards.

Legal Requirements

We may disclose information when required by Canadian law, court orders, or to protect our rights and the safety of our users. This includes cooperation with law enforcement investigations and regulatory compliance.

Business Transfers

If Sorilunthavi undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before any such transfer occurs.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have specific rights regarding your personal information:

  • Access: Request copies of personal information we hold about you
  • Correction: Update or correct inaccurate information in our records
  • Deletion: Request removal of your personal information, subject to legal requirements
  • Portability: Receive your data in a commonly used format
  • Objection: Opt out of certain uses of your information
  • Complaint: File complaints with the Privacy Commissioner of Canada

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls limiting who can view your information
  • Regular security audits and vulnerability assessments

Administrative Safeguards

  • Staff training on privacy protection requirements
  • Confidentiality agreements with all team members
  • Regular policy reviews and updates
  • Incident response procedures for potential breaches

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy:

  • Program participant information: Retained for 7 years after program completion
  • General inquiries: Deleted after 3 years of inactivity
  • Financial consultation records: Maintained for 7 years per Canadian regulations
  • Marketing communications: Retained until you unsubscribe
  • Website analytics: Anonymized after 2 years

When we delete your information, we use secure deletion methods to ensure it cannot be recovered. Some information may be retained in anonymized form for statistical purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content:

Types of Cookies We Use

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your choices and settings
  • Marketing cookies: Used to deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some website features.

International Data Transfers

While Sorilunthavi operates primarily within Canada, some of our service providers may process information outside of Canada. When this occurs, we ensure appropriate safeguards are in place:

  • Contractual protections requiring equivalent privacy standards
  • Regular audits of international service providers
  • Compliance with Canadian adequacy requirements
  • Transparency about where your data is processed

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you by:

  • Posting the updated policy on our website with a new effective date
  • Sending email notifications to registered users for material changes
  • Providing clear summaries of what has changed
  • Allowing reasonable time for you to review changes before they take effect

Continued use of our services after changes become effective indicates your acceptance of the updated policy.

Privacy Questions or Concerns?

Sorilunthavi Privacy Officer
504 St Raphael St
Sudbury, ON P3B 1M4, Canada
Phone: +1 604-998-4455
Email: info@sorilunthavi.com